Child Onboard Notifications

Each time a passenger scans their ticket, we will send you a boarding notification to your account email address. 

The notification should arrive within seconds of the passenger scanning their ticket, and it includes essential information such as the name of the bus service that was boarded and the time that the passenger boarded.

If your transport provider supports boarding notifications, you can enable them on your ticket by opening the ticket details view from My Tickets on the Parent Portal. Next to the view and print buttons, you will see a notifications button. Hit the notifications button to view your current settings.

Toggle the boarding notifications feature into the ON position. 

From this point onwards, you should start to receive boarding notifications.